What to watch in 2020: Technology will keep enhancing your trip to the grocery store - The Dallas Morning News

The grocery business in Dallas-Fort Worth, where Walmart first cut its teeth on its successful curbside service, will likely reveal new consumer-friendly offerings next year.

D-FW is already a mature market for Walmart’s online grocery business, which started here first in 2015. The next year, it offered home delivery, and it’s about to begin testing self-driving delivery vehicles in Houston. This year, Walmart’s robots started helping people picking up online grocery orders in stores by making sure shelves are in stock.

Kroger, Central Market, Target, Tom Thumb and Albertsons have also built up sizable online grocery businesses locally, enough to pause their new store growth. That’s likely to continue.

Amazon hasn’t made a huge dent into fresh groceries in D-FW, where it started delivering more broadly in 2018 after it bought Whole Foods Market.

The online grocery business should continue to advance technologically over the next two to three years, with robots and automation layered into the process.

In 2020, Kroger will begin building a robot-operated facility designed by its U.K. partner Ocado in southeast Dallas that will take 24 months to complete. It’ll be able to fill orders throughout North Texas with large trucks and transfer stations. Similar warehouses in the U.K. fill an average online grocery order of 50 items in 6 to 7 minutes.

That will force others to add more automation and robotics. Albertson Cos. said this month that it has formed a partnership with a company to open automated micro-fulfillment centers in San Francisco, specifically designed for online grocery orders.

Amazon has confirmed it will open a new brand of grocery store with its name above the door. The first one in the Woodland Hills area of Los Angeles will likely have technology advances, but Amazon is staying quiet for now.

In the meantime, Amazon will continue to try to build up its grocery deliveries from Dallas-area Whole Foods stores. Last year was about lower prices and integrating the Prime membership into the Whole Foods app and brand.

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What to watch in 2020: Technology will keep enhancing your trip to the grocery store - The Dallas Morning News
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